How long do I have to return something?
7 days for most items, 10 days for fashion. Groceries, beauty, fragrances and digital items are non-returnable.
Updated 4 Oct 2026
| Category | Return window from delivery |
|---|---|
| Mobiles, laptops, tablets and accessories | 7 days |
| Clothing, footwear, watches, bags, jewellery, sunglasses | 10 days |
| Furniture, home décor, kitchen, sports | 7 days |
| Groceries, beauty, skin care, fragrances | Non-returnable — refund if damaged, defective or the wrong item (report within 7 days with photos) |
| Gift cards, vouchers and downloads | Non-returnable — refund only if the code or file is faulty |
The exact last date to return is shown on the product page before you buy, in your cart and against every item in your order.